Terms of service

 

Terms and Conditions

 

Parties

1. The Hirer is Nos Da Event Hire Ltd.

2. The Hiree is the person or business names on the invoice.

 

General Terms

1. ‘Hire Goods’ means any equipment hired to the Hiree.

2. Installation and setup of items is included in the hire price: a delivery charge is quoted on a case-by-case basis.

3. Quoted prices are valid for 1 month. After this period if you have not paid your deposit, your   order may be subject to price increases.

4. The Hiree assumes all responsibilities & liabilities once the Hire Goods have left Nos Da Event Hire premises until they are returned to us. Where Nos Da Event Hire has offered a delivery & or collection service, once items have been delivered, the Hiree assumes all responsibilities & liabilities until the Hire Goods have been collected by Nos Da Event Hire.

5. Any packaging provided with Hire Goods should be stored by the Hiree during the event & returned with the Hire Goods. Any damaged or lost packaging will be charged for (excluding bubble wrap).

6. The Hiree undertakes all safety measures for Hire Goods in compliance with safety & fire regulations. It is essential health & safety practice to keep all items away from heat sources as flammable materials may have been used in the manufacture of Hire Goods (excluding fire pits).

7. Unless agreed by Nos Da Event Hire in advance, all Hire Goods are for indoor use only (excluding the firepits). Any items used outside are done so entirely at the Hiree’s risk.

8. All Hire Goods are 'preloved' & hired on a regular basis. Please be aware that colour and condition may differ slightly from the images shown depending on your monitor or phone settings.

9. Nos Da Event Hire reserves the right to replace Hire Goods with a suitable substitute in the unlikely event of unavailability.

10. Nos Da Event Hire cannot be held financially responsible for any expense incurred between Hiree and the venue with regards to Hire Goods use or storage.

 

Hire Period

1. Advertised hire rates are for a standard period of 2-5 days after which prices may be increased. The rental period commences when Hire Goods are signed for upon delivery by us or collection by the Hiree or transport arranged by the Hiree.

2. Longer hire periods can be discussed and are quoted on an individual basis. Hire periods cannot be extended without prior agreement in writing with Nos Da Event Hire. We cannot be held responsible for delays which are out of our control, so would advise booking delivery of our larger items a day in advance of the event itself.

 

Payments

1. A deposit will be payable to confirm the order. We ask for 20% of the total hire cost to confirm the booking and upon receipt of this we will reserve your Hire Goods for you. This is a non-refundable payment. The remaining balance is to be paid at least one month before the event.

2. We must have cleared funds for the full order amount prior to delivery.

Amending Orders

1.         Confirmed orders can be amended up to one month before your event date if a deposit to secure the items has been received.

2.         Where an order is increased substantially where additional vehicles and/or staff are required, additional charges may apply.

 

Minimum Orders

1.         There is no minimum spend policy. However, hire costs below £200 will not be eligible for delivery by Nos Da Event Hire teams.

2.         Orders that do not meet the £200 threshold can still be booked subject to the Hiree arranging their own transport.

 

Late Payments & Terms

1.         Invoices are due for payment within seven days of issue.

2.         Late or non-payment may result in the order being cancelled and any part payment or deposit being forfeit by the Hiree to cover costs and missed sales. 

 

Loss / Damage and Insurance

1. The Hiree agrees that during the hire period the Hire Goods shall be kept in good repair and condition.

2. All Hire Goods to be returned clean and in good condition.

3. It is highly recommended that all Hire Goods should be insured by the Hiree from the time of delivery/ client pick up to time of collection/client return to ensure that the Hire Goods are fully covered regarding theft, damage and public liability risks.

4. Any loss, breakages or damage to Hire Goods will be repaired by Nos Da Event Hire where possible or a professional repair service if required. Where this is needed, we will charge on the basis of cost of restoration.

5. Some Hire Goods such as the fire pits have a mandatory 10% cleaning waiver added to cover cleaning costs. Excessive cleaning costs may be charged.

6. The Hiree understands and agrees that items hired are for indoor use only except as specifically notified by the Hirer. If wet and windy weather is forecast during the hire period, it is the responsibility of the Hiree to ensure that all Hire Goods are removed from outside areas to ensure they are safe and dry. The Hirer reserves the right to make an additional charge in respect of any damage caused to Hire Goods by damp, dew, wet or general outdoor use.

7. Please do not use candles directly on any of the Hire Goods. Removal of candle wax will be charged for.

8. Please do not use staples, nails or similar directly on any of the Hire Goods. The Hiree may be liable for any injury to staff caused by leaving these in situ or partially removed.

 

Liability

1. Nos Da Event Hire shall not be responsible for any injury or damage to person or property arising from the use of the Hire Goods.

2. Standing, climbing or dancing on the bars is prohibited.

3. The Hiree is responsible for the safe handling of all Hire Goods and associated equipment. Our bars should not be moved once they have been delivered and set-up. Where possible, our other heavy items should not be moved once they are delivered. We request to know the location of the items upon delivery. You should not attempt to carry goods alone. Please ask or further information if you are unsure about moving or carrying any Hire Goods.

4. All Hire Goods are checked and regularly maintained. Due to the nature and age of the items hired, you hire these at your own risk.

5. The use of fire pits must be in line with our Fire Pit Safety Precautions – see separate document for reference. Nos Da Event Hire accepts no responsibility for injury/damage to persons and property due to incorrect usage of firepits.

6. Hire Goods have been tested and checked before delivery. Regular safety checks are made on the firepits to ensure they are in safe working order. However, in the event of any uncertainty please contact us before attempting use.

 

Delivery and Collection by Nos Da Event Hire

 

1. A delivery charge will be incurred depending on the delivery location.  

2. Deliveries/collections are based on drivers having easy access to a ground floor location only between the hours of 8am-8pm. Any requirements outside of this, we will need to know in advance and quote separately.

3. We prefer to deliver to your venue at least one day prior to the date of your event to ensure Hire Goods arrive on time.

4. The Hiree must provide a representative to meet the driver at delivery & collection to confirm the condition of the Hire Goods and sign for the safe delivery.

5. Our bars can take up to 2-3 hours to install so please allow plenty of time for this.  

 

Delivery and Collection by Courier/Own Collection

1. Nos Da Event Hire can advise on vehicle sizes and can recommend a trusted courier service if required. Items are collected from our warehouse at the following address:

 

Burcombe Farm, North Molton, South Molton, Devon, EX363HQ

 

2. When collecting in person, the Hiree must make sure the appointed courier/driver has an appropriate vehicle and take full responsibility for the safe handling of Hire Goods including heavy and large items.

3. Please let our team know what time we can expect you/your driver on both collection and delivery date.

4. Hire Goods to be collected are not palletised and are only wrapped or packaged if appropriate (eg small or fragile items). We require courier companies and Hirees who provide their own transport to provide blankets and ties so Hire Goods can be secured to prevent damage during transit.

5. Please do not leave Hire Goods unattended outside at any time. Lost or stolen items will be charged for.

 

Cancellations

1. To cancel your hire, you must inform us in writing. Deposits are non-refundable.

2. If the hire of our goods and services is unable to be fulfilled due to reasons such as, fire, flood, terrorist activities, pandemic, but not limited to, the hirer assumes all responsibility for incurred losses and needs to have the relevant insurance policies in place to cover such events. No refunds will be offered in line with these terms.

 

How Nos Da Event Hire May Use Your Personal Information:

1. Provide delivery drivers with your contact details so they can contact you regarding delivery and collection logistics.

2. Inform you about products and services that Nos Da Event Hire provide. You may opt out of receiving this information at any time by writing to Nos Da Event Hire.

3. We may use your images in our promotional material to make it known that we have acted for you; you have the right to refuse this.

4. Nos Da Event Hire will not give your personal data to any third party other than contractors (unless otherwise agreed by you).

5. All images and wording on our website and social media platforms are copyrighted to us and may not be used by anyone other than us without prior permission.

 

If you have questions at any time, please contact us:

 

Nos Da Event Hire Ltd

15 Barnstaple Street

South Molton

Devon

EX36 3BQ

E: hello@nosdaeventhire.com

W: www.nosdaeventhire.com

M: 07737742469